Privacy Policy

Your privacy matters. This policy explains what we collect, why we collect it, how we protect it, and the choices you can make about your information.

GDPR

Compliant

CCPA

Compliant

SSL

Encrypted

Last Updated: January 1, 2025

1. Overview

Welcome to Life Essentials Hub ("we," "our," or "us"). This Privacy Policy describes how we collect, use, share, and protect information when you visit lifeessentialshub.com and use our services.

We’re committed to protecting your privacy and being clear about our data practices. This policy applies to everyone who uses our platform, including visitors, registered users, and subscribers.

Key Points: We collect only what we need to provide our services, we do not sell your personal data, and you can control many aspects of your information.

2. Information We Collect

2.1 Personal Information

We may collect the following personal information in situations such as:

  • Create an Account: Name, email address, phone number, date of birth
  • Make Purchases: Billing address, payment information (processed securely by third-party processors)
  • Contact Us: Name, email, phone number, message content
  • Subscribe to Newsletter: Email address, preferences
  • Participate in Surveys: Demographic information, preferences, feedback

2.2 Automatically Collected Information

When you visit our website, we may automatically collect:

  • Device Information: IP address, browser type, operating system, device identifiers
  • Usage Data: Pages visited, time spent, click patterns, referral sources
  • Location Data: General geographic location based on IP address
  • Cookies & Similar Technologies: See our Cookies section below

2.3 Third-Party Information

We may also receive information about you from:

  • Partner Retailers: Purchase confirmations, cashback eligibility
  • Social Media: If you connect your social media accounts
  • Analytics Providers: Website usage statistics and trends
  • Marketing Partners: Campaign performance and attribution data

3. How We Use Your Information

We use information for purposes including:

3.1 Service Provision

  • Create and administer your account
  • Track eligible cashback and rewards
  • Provide customer support
  • Send confirmations and updates related to your activity
  • Personalize your experience and recommendations

3.2 Communication

  • Send newsletters and promotions (where permitted)
  • Share updates about new deals and features
  • Respond to questions and support requests
  • Send important service messages

3.3 Analytics & Improvement

  • Analyze site usage and engagement
  • Improve our services and user experience
  • Develop and refine features
  • Run research and analytics

3.4 Legal & Security

  • Comply with legal requirements
  • Prevent fraud, abuse, and misuse
  • Protect our rights, users, and services
  • Maintain platform security

4. Information Sharing and Disclosure

We Never Sell Your Personal Data: We do not sell, rent, or trade your personal information to third parties for their own marketing.

We may share information only in limited circumstances such as:

4.1 Service Providers

  • Payment Processors: To process transactions securely
  • Email Services: To send newsletters and communications
  • Analytics Providers: To understand website usage
  • Customer Support: To provide technical assistance
  • Cloud Storage: To securely store your data

4.2 Partner Retailers

  • Share necessary information to track purchases and process cashback
  • Provide aggregated, anonymized data for partnership analytics
  • Facilitate deal redemption and coupon usage

4.3 Legal Requirements

  • Comply with court orders, subpoenas, or legal processes
  • Respond to government requests or investigations
  • Protect against fraud, abuse, or illegal activities
  • Enforce our Terms of Service

4.4 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity, subject to the same privacy protections.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our website:

5.1 Types of Cookies We Use

5.2 Managing Cookies

You can control cookies through your browser settings:

  • Block all cookies (may affect website functionality)
  • Delete existing cookies
  • Set preferences for specific types of cookies
  • Receive notifications when cookies are set
Note: Disabling essential cookies may prevent you from using certain features of our website.

6. Data Security

We implement comprehensive security measures to protect your personal information:

Encryption

All data transmission is protected with SSL/TLS encryption. Sensitive data is encrypted at rest.

Secure Infrastructure

Our servers are hosted in secure data centers with 24/7 monitoring and access controls.

Access Controls

Strict employee access controls ensure only authorized personnel can access your data.

Regular Audits

We conduct regular security audits and vulnerability assessments to maintain protection.

Data Breach Protocol: In the unlikely event of a data breach, we will notify affected users within 72 hours and take immediate action to secure the breach.

7. Your Privacy Rights

You have the following rights regarding your personal information:

Right to Access

Request a copy of the personal information we hold about you.

Right to Rectification

Request correction of inaccurate or incomplete personal information.

Right to Erasure

Request deletion of your personal information ("right to be forgotten").

Right to Restrict Processing

Request limitation of how we process your personal information.

Right to Data Portability

Request your data in a portable format to transfer to another service.

Right to Object

Object to processing of your personal information for marketing purposes.

How to Exercise Your Rights

To exercise any of these rights, please contact us at:

  • Email: privacy@lifeessentialshub.com
  • Phone: (800) 645-5466
  • Mail: Privacy Officer, Life Essentials Hub, 1405 Donner Pass Rd, San Francisco, CA 94105

We will respond to your request within 30 days and may require verification of your identity.

8. Children's Privacy

Age Restriction: Our services are not intended for children under 13 years of age.

We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

If we discover that we have collected personal information from a child under 13, we will:

  • Delete the information immediately
  • Terminate the child's account
  • Notify the parent or guardian
  • Take steps to prevent future collection

For users between 13-18 years old, we recommend parental supervision and consent before using our services.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors.

How We Notify You of Changes

  • Email Notification: For significant changes, we'll send an email to registered users
  • Website Notice: We'll post a prominent notice on our website
  • Updated Date: The "Last Updated" date at the top of this policy will be revised
  • Account Dashboard: Logged-in users will see a notification in their account

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

Review Schedule: We recommend checking this policy every 6 months or whenever you have privacy concerns.

10. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Email

Privacy Officer:
privacy@lifeessentialshub.com

General Support:
support@lifeessentialshub.com

Phone

Privacy Hotline:
(800) 645-5466

Available Monday-Friday, 9 AM - 6 PM PST

Mailing Address

Life Essentials Hub - Privacy Officer
1405 Donner Pass Rd
San Francisco, CA 94105
United States

Response Time: We will respond to all privacy-related inquiries within 30 days of receipt.